Frequently ask questions

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FAQs

Frequently ask questions


Only authorized representatives are allowed to represent you in an immigration or citizenship application as well as communicate with the Government of Canada on your behalf.

Mr. Ramit and Mr. Amit is licensed Canadian immigration consultant, a member of Immigration Consultants of Canada Regulatory Council (ICCRC) in good standing and is authorized by the Canadian government to represent your interests in all immigration matters. You may choose to use an authorized immigration representative to act on your behalf for immigration, citizenship or temporary residence applications with:

  • Immigration, Refugees and Citizenship Canada (IRCC),
  • Immigration and Refugee Board of Canada (IRB), or
  • Canada Border Services Agency (CBSA).

It depends on what you are looking for at this point. There are three options we offer based on your needs:

1) Contact Request Form (FREE)

  • Takes less than 5 minutes to complete
  • Assist with choosing right program(s)
  • Assist with choosing right service(s)

Pros: Free of charge; Response within 1 business day

Cons: No direct interaction with consultant

Best for: People who are still undecided on program(s) they are looking for

2) 15-min Initial Consultation ($50.00+HST if applicable)

  • Assess applicant’s eligibility
  • Review eligibility questions
  • Assist with choosing right program(s)
  • Assist with choosing right service(s)

Pros: Direct interaction with consultant; Lower consultation fee; Initial Consultation Credit

Cons: Only 1 Initial Consultation is allowed per clientDoes not include case specific questions, document review, consultation on paperwork as well as consultation on submitted or in progress applications

Best for: People who want to make sure they are eligible for the program(s) before signing retainer agreement with RightWay Canada

3) All Purpose Consultation (Starting from $150+HST if applicable)

  • Case specific questions
  • Document review
  • Both document and application related questions
  • Available for both submitted and in progress applications

Pros: No limitations on case specific questions; Document review is included;

Cons: No initial consultation credit on 1-hour all-purpose consultation;

Best for: 

30-min – People who are still undecided whether they need authorized representative, as initial consultation credit is still available;

1-hour – People who have already submitted their application or looking for in-depth document review before they submit it on their own.

The Immigration and Refugee Protection Act sets out that a foreign national, which is anyone who is not a Canadian citizen or permanent resident, can be found to be medically inadmissible on 1 of 3 separate grounds:

Yes, we are taking new cases as usual. Dexla Immigration Team is fully staffed and there are no delays in processing on our end.
However, IRCC processing times are impacted nationally due to COVID-19, as a result of which processing of your application may be longer than usual. Thus, we strongly recommend to get started at earliest to avoid any further delays.

Safety of our staff and clients is top priority during pandemic. Unfortunately, in-office appointments with immigration consultants are temporarily unavailable due to COVID-19.
However, we offer both phone and online immigration consultation with a screen-sharing feature, which gives you an opportunity to share with us all information and the documents required for your application.
As an exception, existing clients are also able to book document drop-offs, if required.

Yes. Statistically, more than 30% of our clients were refused at least once prior to retaining our services. However, an initial consultation is required to assess your individual situation and reasons of refusal to make sure we can take your case.

No one can guarantee approval of your application, as final decision fully depends on immigration officer.
Kindly avoid all kind of ghost consultants as well as unethical representatives who “guarantee results” or provide “success rates” to grab your attention.
Here at Dexla Immigration, we put all our efforts in maximizing your chances of success. Reputation of our immigration company is extremely important to us, as you can see from our client reviews.
If your application gets refused, we will resubmit it one time free of charge. This does not include government application fees, as well as cases where false/misleading/incomplete information or document was provided by client.

Our prices include professional fees only. HST may be applicable on top of that.
Government fees and disbursements (translation services, medical insurance premiums, medical examination fees, language exam fees, international student admission fees, etc.) are paid directly to government or third parties.
To check IRCC’s processing fees, please refer to their website.

To get most out of your sessions, you can split POM and DIY packages into 1-hour appointments only.
Kindly note, in case you use less than 1 hour at a time, no additional time will be added to the total time allocated.

Some of our packages (Duo, Family, Value) already have a built-in discounted price per applicant or service.
However, if you decide to retain our immigration agency for two separate applications, you will be eligible for additional 15% discount on the second package.
Same discount is applicable for all our returning clients. Moreover, if you have already retained us for one of our full representation packages, and now require assistance with your status extension or restoration, you will be eligible for a 50% discount.

Immigration and citizenship representatives:
explain and give advice on your immigration or citizenship options help you choose the best immigration program for you fill out and submit your immigration or citizenship application communicate with the Government of Canada on your behalf represent you in an immigration or citizenship application or hearing advertise that they can give immigration or citizenship advice This information does not apply to passport applications.
Representatives could be:
citizenship or immigration consultants
lawyers
friends
family members or other third parties
You may choose to use a representative to act on your behalf for immigration or citizenship applications with:
Immigration, Refugees and Citizenship Canada
The Immigration and Refugee Board of Canada
The Canada Border Services Agency
Types of representatives
There are 2 types of representatives:
paid (must be authorized) and unpaid Authorized paid representatives
Only some people can charge you a fee or receive any other type of payment. These people are called “authorized” representatives. They are:
lawyers and paralegals who are members in good standing of a Canadian provincial or territorial law society notaries who are members in good standing of the Chambre des notaires du Québec and citizenship or immigration consultants who are members in good standing of the College of Immigration and Citizenship Consultants
IRCC won’t deal with representatives who charge a fee but are not authorized. If you use an unauthorized representative, in Canada or abroad, IRCC may return your application or refuse it. Remember: if you pay a representative or compensate them in any way in exchange for their services, IRCC consider that paid and they must be authorized.
Beware of fraud
Beware of representatives who:
Advertise their services as free and later ask you to pay a fee
Advise you to lie on your application
It’s against the law to give false or misleading information in your application Mr. Ramit and Mr. Amit are both licensed Canadian immigration consultant, a member of College of Immigration and Citizenship Consultants (CICC) in good standing and they are authorized by the Canadian government to represent your interests in all immigration matters.
ARE YOU CURRENTLY TAKING NEW CASES?
Yes, we are taking new cases as usual. Dexla Immigration Solutions team is fully staffed and there are no delays in processing on our end.
However, IRCC processing times are severely impacted due to COVID-19 pandemic, as a result of which processing of your application may be longer than usual. Thus, we strongly recommend our clients to get started at earliest to avoid any further delays.